Fort William Holiday Lodge
Parking
Please use the back of the lodge behind the Highwinds gate for your parking. Parking elsewhere may be blocking our neighbours or using their space. If you feel like you need more space for your cars please get incontact.
Emergency number
If for whatever reason you need to phone for the police, ambulance, fire services IN AN EMERGENCY the number is 999
House Map
Red dots = Fire Extinguishers. Orange dot = Fuse Box. Blue Dot = Hot Water Boost. Purple dot = Thermostat. Green dot = Internet router. Pink dot = Storage
Check Out
Check out is 11am on the day of departure. You can massively help us out by clearing the fridge, leaving linen and towels on the bed and taking out any rubbish.
Rules
Wifi
Wifi info can be found in the welcome book in the kitchen, on the router (in the kitchen) or you can reach out on the airbnb app to us.
Fuse Box
If the power has gone out and you need to check ,the fuse box is located in the cupboard under the stairs. In the unlikely event that there is a power cut during your stay you can use the motion sensor lights in the bathroom as a temporary solution for lighting – simply slide them out of their holders and take them to the room you need light.
Hot Water / Showers
We have a very large hot water tank which is heated by the boiler between 6:30am to 10am & 4:30pm – 10:30pm. This is normally sufficient for hot water throughout the day. All showers and the bath are supplied by this tank (no electric showers).
If you think you will need more hot water outside the boiler “on” periods please feel free to press the hot water “boost” button on the boiler controls in the utility room. This extends the current heating cycle by one hour (or runs the boiler for one hour if between “on” cycles). It may also take a couple of minutes for the hot water to reach some showers outside the set heating periods. Picture of the controls below.
If the tank has been completely drained and the boost isnt heating up the water quickly enough for you there is an immersion heater for the hot water tank in the towel cupboard on the upstairs landing. Please check to make sure this is switched to an ON position.
Thermostat/ Heating
The thermostat is located between the kitchen and the stairs. The active heating is controlled in a similar way to the Hot Water and uses the same box in the utility. The downstairs and upstairs have their own settings. On the device downstairs is labelled as ‘HTG 1’ and upstairs is labelled ‘HTG 2’. If you’re feeling like a room is particularly cold please check the thermostatic valves on the radiators to make sure they’re open then hit ‘BOOST’ on HTG 1 and/ or HTG 2 if the boiler is out of the heating hours.
Fire Safety
All areas of Highwinds are protected by Fire Alarms. All reception rooms, bedrooms and hallways have smoke detectors and the Kitchen has a heat detector and Carbon Monoxide detector.
All the alarms have been tested before your arrival. They are either hard wired or have long life non removable batteries.
All downstairs and upstairs landing alarms are linked so that one alarm sets off all alarms. ONLY if you are sure of the reason for the alarm (eg burnt toast!) the alarms can be muted from the control panel under the stairs.
Upstairs bedroom alarms can be muted by pressing the centre button, if the source of the alarm is still present after a few minutes the alarm will sound again.
Water Fire Extinguishers are provided in the hallway by the front door, in the corridor to the downstairs bedroom and the upstairs landing. A powder fire extinguisher and fire blanket are provided in the kitchen. Please do not move or tamper with the fire equipment and please ensure that doors to corridors are kept closed
